Finalist – Finance Team of the Year Not-for-Profit
Finalist – Transactional Finance Team of the Year
Finalist – Finance Director of the Year Not-for-Profit
Finalist – Finance Transformation and Change
Housing Hero Awards
Finalist – Income Team, Team of the Year (15000+ homes)
2021
Housing Heroes Awards
Winner – Sales, Comms and Marketing Team of the Year
Institute of Internal Communication Awards
Finalist – Best Public Sector or Not for Profit team 6 to 10 people – Citizen Communications Team
Finalist – Best Intranet
The Institute of Customer Service UK Customer Satisfaction Awards
Finalist – Freshworks Best Customer Experience
Internal Communications and Engagement Awards
Winner – Best Intranet – Gold
West Midlands PA Awards
Finalist – Lifetime Achievement Award – for PA to our Chief Executive Carla Payne
2020
Institute of Internal Communications Awards (national)
Finalist – Best Event – for the Citizen staff conference 2020
Housing Heroes Awards
Finalist – Communications Team of the Year
IRIS Customer Awards
Winner – Transformation Project of the Year – for the implementation of our new HR and Payroll system Myplace
Building Communities Award
Finalist – Development Strategy of the Year – the nomination recognises our development team’s ambitious development programmes for social housing
UK Housing Award
Finalist – Resident Employment and Training – for being part of the Building Better Opportunities scheme which helps people across Worcester with work opportunities
CCA
Accredited – our Customer Service Team have been accredited by the CCA for demonstrating best practice and improving professionalism
Constructing Excellence Midlands
Finalist – Digital Construction – for the adoption of Building Information Modelling (BIM) within affordable housing
Finalist – Client of the Year – recognising our collaborative approach with contractors to deliver real value throughout the region
Winner – Offsite Award – recognising our work with Totally Modular on our modular housing pilot in Littlethorpe, Coventry
Finalist – National Offsite Award – recognising our modular housing pilot in Littlethorpe, Coventry, which was constructed with Totally Modular
Finalist – Innovations Award – For our modular pilot in Littlethorpe, Coventry, which was constructed with Totally Modular
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