An opportunity has become available for a Technical Liaison Officer to join the Asset Management and Safety Team. To succeed in the role, you will need to have experience in a housing role with an understanding of social housing. You will be expected to have a clean driving licence and use of a personal vehicle […]

As a Customer Experience Associate, you’ll be at the heart of our fast-paced environment.  At Citizen every task is a chance to shine on calls, emails, or webchat. You will be supporting customers with a wide range of queries – from repairs to tenancy enquiries and beyond.

This exciting opportunity has arisen to join a high performing team who work in and around West Midlands delivering sign ups using our new digital technology. This new position has been introduced to support customers to move into the right size properties and releasing larger type homes for customers who need these the most.

We are currently growing and developing our existing maintenance team and are looking for experienced Trade Engineers. Our team carry out repairs on around 19,000 customer homes within the Coventry area. We are currently seeking experienced trades engineers within all trades to carry out day to day reactive repairs within our customers’ homes.

At a time of considerable change for the group, we are looking for a passionate, motivated, and experienced system trainer and to join our ICT team. This is a pivotal role as you will be responsible for the training and deployment of existing systems, modifications, and new applications within Citizen.

Citizen Housing is looking to appoint a highly experienced Health and Safety leader. This is an exceptional opportunity to work together with two other Heads of Service (Fire Safety and Building Safety & Compliance) to ensure the safety of Citizen’s residents and staff. You will be reporting to the Director of Building Safety, leading the […]

This exciting opportunity has arisen to join a high performing team who work in and around West Midlands.  We are recruiting two Senior Lettings Advisors to support customers who are moving out of Citizen properties.

Our Coventry Neighbourhoods teams manage around 19,000 customer homes within Coventry and surrounding areas. As Neighbourhood Officer, you will be responsible for the tenancy management of a patch within a specified geographical area.

Do you love the wonderful specialism of change communication? Do you thrive off creating and leading communication that genuinely inspires colleagues? At Citizen we’re underway with a significant transformation that is underpinned by a fundamental aim – to put our citizens first. We’re on the look out for an excellent relationship builder with brilliant emotional intelligence […]

We have a Cleaner opportunity within our Estates and Services team based in Birmingham. In this role, you will work as part of a mobile cleaning team to deliver a good standard of cleanliness, security and safety to the communal parts of the organisation’s housing stock.

We have a Cleaner opportunity within our Estates and Services team based in Coventry. In this role, you will work as part of a mobile cleaning team to deliver a good standard of cleanliness, security and safety to the communal parts of the organisation’s housing stock.

Our busy leasehold team manages almost 5,000 leasehold, freehold and shared ownership homes across the West Midlands. As Scheme Manager, you will be responsible for the day-to-day management of Chestnut Walk, a leasehold scheme for the elderly comprising 52 properties. You will ensure that the two blocks – Aspen Court and Blackthorn Court – are […]

We are looking for an experienced, enthusiastic, motivated and passionate Trade Engineer – Carpenter (Multiskilled) to join our Maintenance Operations teams.

As a trade engineer within the reactive repairs department you will engage in high levels of customer service as well as offering your trade experience and knowledge to our wide range of diverse customers.