This service is strictly confidential and provided by a different organisation.
We won’t know that you have accessed it or what for.
Every Citizen tenant gets access to our Tenant Support and Wellbeing Service – a free, independent service which gives you 24/7 access to confidential telephone counselling, advice and support.
The Tenant Support and Wellbeing Service offers free, confidential advice and support with:
Confidentiality is everything. The service is run independently by Life & Progress. You don’t have to give any personal details.
This service is strictly confidential and provided by a different organisation.
We won’t know that you have accessed it or what for.
Call the dedicated Tenant Support and Wellbeing Service freephone number:
Outside of the UK call +44 (0)1452 623 243.
We won’t know that you have accessed the service or what for.
Visit the secure website by clicking the link below and login with the username and password provided in the box.
Support website
Username: tenantsupport
Password: wellbeing
No. When you contact the Tenant Support and Wellbeing Service you can give as little or as much information as you want to.
If you do provide information we will not be aware that you have contacted the service or what for.
No. This service is provided independently by Life & Progress.
We will not know that you have accessed the service, or what for. You don’t even have to provide personal information to Life & Progress to be able to access support.
