Confidential support

Our free support service

Every Citizen tenant gets access to our Tenant Support and Wellbeing Service – a free, independent service which gives you 24/7 access to confidential telephone counselling, advice and support.

 

The Tenant Support and Wellbeing Service offers free, confidential advice and support with:

  • Mental health and wellbeing
  • Family matters
  • Relationships
  • Managing debt
  • Workplace issues
  • Your rights as a consumer and much more.

Confidentiality is everything. The service is run independently by Life & Progress. You don’t have to give any personal details.

This service is strictly confidential and provided by a different organisation.

We won’t know that you have accessed it or what for.

Accessing the service

Call the dedicated Tenant Support and Wellbeing Service freephone number:

 

0330 094 5593

 

Outside of the UK call +44 (0)1452 623 243.

We won’t know that you have accessed the service or what for.

Visit the secure website by clicking the link below and login with the username and password provided in the box.

 

Support website

Login details

 

Username: tenantsupport

Password: wellbeing

Common questions

Customer services