Fire safety

Fire safety

Your safety is our top priority and we are committed to doing everything we can to protect you from the risk of fire.

 

This includes:

  • providing smoke alarams
  • servicing gas, oil and other fuel appliances every year
  • completing regular electrical inspections.

In our blocks of flats and other shared buildings we put in place fire risk assessments (FRAs) and make sure these are up to date. This means we can make sure that smoke detectors, fire alarms, fire doors and other fire safety measures are in place and working. We regularly review fire risks and our procedures for preventing and reporting fires.

We regularly review fire risk assessments in all of our blocks to make sure our customers are safe.

If you are a customer living in one of our homes, you are responsible for making sure that you don’t create a fire hazard in your home.

 

This includes:

  • not storing flammable items on your balcony
  • not blocking fire escape routes
  • making yourself aware of fire safety measures, including the evacuation plan for your building if you live in a block or other shared building.

 

You can find more information about fire safety here:

If you live in Birmingham, the Black Country or Coventry visit West Midlands Fire Service website

If you live in Warwickshire visit Warwickshire Fire and Rescue Service website

If you live in Herefordshire or Worcestershire visit Hereford and Worcester Fire and Rescue Service website

Making sure you don’t create a fire hazard is a part of your tenancy agreement.

Fire safety for people living in our blocks

All of our blocks of flats and other larger, shared buildings have a fire safety policy which includes an evacuation plan. It is really important that you make yourself aware of the policy and evacuation plan for your building so that in an emergency you can keep yourself safe.

 

If you have mobility issues or there is another reason it would be difficult for you to evacuate a building we will develop a Personal Emergency Evacuation Plan for you (PEEP) when you move in. If your circumstances change at any point in your tenancy, even temporarily, and this would apply to you, it is important you contact us as soon as possible to tell us.

 

We have four fire safety policies. To find out which policy applies to your home simply click on the list of blocks for your area below. This will give you a number from one to four which corresponds to the policy which is relevant to you.

 

You can then download the policy which applies to you on the Our fire safety policies tab on the right.

It’s really important that you read the policy which applies to your block so you know what to do in case of an emergency.

Below is a list of our fire safety policies. To find out which policy applies to your block check our lists.

Customer services