More and more people are being targeted by fraudsters and it’s important to be on guard and understand the risks.

Knowing about the different types of fraud can protect you and your money.

What is fraud?

Fraud is a criminal act to deceive someone, usually to take assets.


There are many words used to describe fraud, including scam, con, swindle, extortion, sham, double-cross, hoax, cheat, ploy, ruse, hoodwink and confidence trick.


Criminals are experts at impersonating people, organisations and the police. They spend hours researching scams, hoping people will let their guard down for just a moment. It is important you understand the risks and the latest scams to avoid being a victim.


You can find out more about the different types of fraud on Action Fraud’s A-Z of Fraud.

Scammers are quick to adapt and are constantly creating new scams. It is important to stay up to date on the latest scams.

Latest scams

Fraudsters are constantly adapting and find new ways to scam people and it’s important to keep up to date with current scams. You can find details of the latest scams here:

You can sign up to receive alerts about scams in your area on the Action Fraud website here.

Tenancy fraud

Tenancy fraud is when people live in our homes without the right to do so.


It is against the law and a breach of our tenancy agreement. It also denies homes to those who need them most.


These are the different types of tenancy fraud:

  • Subletting – where a tenant rents out their home without our knowledge or permission
  • Succession – where a resident dies and someone without entitlement tries to take over or succeed the tenancy
  • False Right To Buy/Right To Acquire – where a tenant gives false information in a Right to Buy or Right to Acquire application
  • Key selling – where a resident is paid to pass on their keys in return for a one-off payment
  • Unlawful assignment – where a resident stops using their tenancy as their main home and allows another person to live there without our permission
  • Obtaining housing by deception – where a person gets a home by giving false information on their housing application.

We have a zero tolerance approach to tenancy fraud and will seek eviction and prosecution.

We proactively work to detect tenancy fraud by:

  • Carrying out regular tenancy checks to make sure that the right people are living in our properties
  • Working closely with our partner agencies
  • Investigating reports of possible tenancy fraud.

The main signs of tenancy fraud are:

  • People moving in and out of a home more often than usual
  • There seem to be a lot of people living in a home
  • You see someone collecting rent from neighbours
  • Neighbours don’t know when the rubbish is collected.

If you think someone in your area may be subletting their home or living elsewhere, please contact us. Any information you give us will be treated in confidence and your identity will be protected.

Think someone in your area may be committing tenancy fraud?


Call us on 0300 790 6555 to report it anonymously.