Recruitment for our Customer Assurance Committee starts today!
A new recruitment campaign for our Customer Assurance Committee has started today.
The committee launched in early 2021 forms a central part of our approach to make sure our customers are involved in our work and get the opportunity to shape our services.
This is an important part of our strategic objective to improve our offer to our customers, which is part of our looking out for our citizens pledge in our 2020-23 business strategy.
We are accepting applications until Monday 19 July and we’re particularly interested in seeing applications from customers in our high-rise blocks and leaseholders.
We are offering £2,500 a year for the positions or a voluntary position as an alternative if a customer’s income would be affected by the annual payment.
Emails have been sent to all customers today sharing with them our dedicated web page for applications.
The web page includes links to a recruitment pack and other useful documents as well as an application form which customers can fill in on the webpage or download and return to us. We can also send application forms to anyone who isn’t online.
Will Walker, our Director of Transformation, said: “Our Customer Assurance Committee has already been involved in some hugely important projects to steer our work and we want this to continue.
“We’re now looking for some new, enthusiastic people to join the passionate customers on our committee and continue its great work.
“Our recruitment campaign starts today and I encourage colleagues who know customers they think may be suitable and interested in the roles to direct them to the web page to take a look and consider applying – especially customers who live in our high-rise blocks and leasehold customers.”