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Our Performance
The data on this page is designed to give you a clear picture of where we’re doing well and where we need to improve. We do this so we can make sure we’re meeting our standards and your expectations – and so you can hold us accountable.
We’re also held to account by our Board, our Customer Assurance Committee, and our Customer Scrutiny Panel, who ensure we stay on track and continuously improve for the benefit of our customers.
