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What we'll achieve by 2023

This animation, voiced by our teams, explains what we will achieve by 2023.

It outlines our pledges, our objectives and some of the exciting and transformative projects we will complete over the next three years.

All of this is focused around our purpose – to create homes that are a foundation for life.

Latest
Uksa2021 Finalists Web

Citizen has made the final of a prestigious national customer service award

Citizen has made the final of a prestigious national award ceremony which recognises the best customer service organisations in the UK. We have made the final in the Freshworks Best Customer Experience category at the UK Customer Satisfaction Awards, which are run by the Institute of Customer Service. Fellow finalists include Clarks, Samsung and Octopus […]

Modular Complete Web

Coventry Homefinder is changing to make the process of applying for a home easier

A site our customers use to search and bid for properties is changing to make the process of applying for a home easier. Coventry Homefinder is going to launch an update later this year, alongside changes to priority banding to make sure that people are prioritised correctly. The changes follow an update to the Housing […]