Today we are launching our new online customer portal, My Account. My Account allows customers to book a repair, pay their rent and make an enquiry online 24 hours a day, seven days a week. As part of our communications campaign to get our customers online we’ve commissioned a video which gives all our customers […]

A training course for anti-social behavior (ASB) is being rolled out to staff throughout October and November. The 62 staff members in our Neighbourhood and Concierge Teams are being given the training as part of our Knowledge Academy. The Knowledge Academy creates training opportunities for different roles across the organisation so staff are qualified and […]