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Home | About us | Our performance | Complaints performance and service improvement report

Complaints performance and service improvement report

See how we measure and report on how well we’re dealing with your complaints, and how we plan to improve our service.

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4040 Maintenance 2025 (17)

Why we report

We’re dedicated to meeting your needs and expectations – that’s why we regularly measure and report on what we’re doing to improve our complaints service.

Complaints Performance and Service Improvement Report 2023 - 2024

Read our Complaints Performance and Service Improvement Report 2023 - 2024 now.

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