Policies
Download and review our corporate policies as PDFs, including safety policies, rent policies, data protection policies and antisocial behaviour policies.

- Aids and Adaptation
- Anti-Fraud, Bribery and Corruption
- Anti-Social Behaviour
- Appropriate Policy Document
- Asbestos Management
- Complaints
- Data Protection and Information Security
- Domestic Violence and Abuse
- Electricity Safety
- Estate Management
- Equality, Diversity and Inclusion
- Financial Complaints Handling
- Fire Management
- Gas and Heating Safety
- Health and Safety
- Home Purchase
- Income Collection
- Insurance
- Leaseholder, Freeholder and Shared Ownership Management
- Lettings
- Lift Management
- Rent Setting
- Rent Setting – Specialised Supported Housing
- Repairs and Maintenance
- Safeguarding Adults
- Safeguarding Children
- Service Charge
- Speak Up
- Tenancy and Licence Management
- Managing Unacceptable Behaviour
- Voluntary Right to Buy
- Water Safety
Our performance
We’re committed to being open and transparent about how we’re performing, both in the quality of our homes and the services we’re delivering.
Our performance
About us
We’ve been providing safe, affordable homes since 1964. Here’s a bit more about who we are and the people behind what we do.
About us