Policies and reports

Download and review our corporate policies as PDFs, including safety policies, rent policies, data protection policies and antisocial behaviour policies.

Find out what we’re doing to ensure everyone has the chance to learn, work and live free from discrimination, harassment and prejudice.

See what we have planned as part of our 2023-26 business strategy, where we believe homes are our foundation for life.

Download our recent financial reports and statements.

As a registered social housing provider, we’re regulated to ensure our services meet certain standards. Find out more now, plus how to report a non-compliance issue.

Find out who’s on the Citizen Board, meet our Executive Leadership Team, and learn more about our structure and governance.