Watch this short video to find out what you can do on My Account.
The quickest, easiest way to report a repair, pay your rent and access a range of other services is online.
My Account is our dedicated, secure customer portal.
You can register online by answering some security questions about your account.
Once you are logged in you can:
Login or register now
Watch this short video to find out what you can do on My Account.
Have you got a question about your home or our services?
We have put together a database of frequently asked questions which could save you a call.
Your questions
Don’t worry, it’s easy to reset this information on My Account.
Yes, you can check your rent account and transactions any time, 24/7, on My Account, our customer portal.
Yes, you can register for a My Account easily by matching some personal information.
Just visit My Account to set up an account.
Most repairs can be cancelled up to 24 hours before.
Some repairs, such as gas inspections and services, can’t be cancelled because it is crucial that we do this work.
