Repair waiting times – what to expect
We know that some customers are having to wait longer than usual for us to complete repairs. We’re really sorry for the delay and understand how frustrating this can be.
We want to be clear and tell you how long you can expect to wait once you have reported a repair with us
If you are waiting for us to complete a repair in your home take a look at our repair waiting times for your area in the information below.
If your repair is an emergency, we will prioritise it. View our emergency repair tab below to check what is classed as an emergency.