Accessibility settings
Managing your home
Reporting a repair Maintenance responsibilities Your repair appointment Dealing with damp and mould Home improvements Cleaning and gardening services Disrepair claims Safety in your home
Payments Ways to pay your rent Understanding bills and payments Service charges Tenancy management checks Can I buy my home? Ending a tenancy Complaints and feedback
Information for leaseholders Information for shared owners
Help and advice
Benefits Council tax Managing debt Budgeting advice
Safety in your home Home Insurance Energy advice
Managing your account online Antisocial behaviour Helping people into work Safeguarding and domestic abuse Get free digital skills training Fraud awareness Careline services
FAQs
Get involved
How our customers shape what we do Customer groups and forums
Find a home
Rent a home Rent to buy How to buy a home with us Buy a home through shared ownership How to move to a different property Find a retirement living home Rent a garage or storage Supported housing
About Citizen
Our social purpose Our regeneration projects Supporting our customers Decarbonising homes
Our board and structure How we're regulated Our history
Tenant satisfaction measures Complaints performance and service improvement report Performance updates Customer annual reports Customer engagement reports
Our policies Financial reporting Equality, diversity and inclusion (EDI) ESG report
Careers and opportunities
Investors Become a supplier
Contact us
Home | Get involved | Customer groups and forums | High-rise living forum

High-rise living forum

hero image

High-rise living forum

Help and advice

Get help with understanding your bills, learn important safety information and report antisocial behaviour.

Help and advice

Contact us

Want to get in touch? We’d love to hear from you! Here’s how to drop us a message through My Account, get help from our chatbot and other ways to contact us.

Contact us