Get help with your finances

If you’re struggling to stay in control of your finances, we’re here to help. We can provide you with money advice, and direct you to other organisations who can give you more specialised debt advice.

Our team of friendly money advisors will be happy to talk you through your options and offer you guidance on what you should do.

 Contact our money advisors now through My Account

Set up a budget

A budget is a great way to keep in control of your finances. Find out more about setting up your budget on our helpful advice page, plus get useful information on debt including different types of debts and the risks.

Find out how to set up a budget

Set up Direct Debits to pay your bills

Setting up a Direct Debit means you’ll pay your bills and rent automatically, so you never get behind. We can set this up for you in minutes. Just call us on 0300 790 6530.

Pay off your existing debts

Focus on paying off your existing debts , because even small debts can get out of hand quickly.

Get back into work

We can offer you free bespoke advice on getting back into work from one of our dedicated employment coaches – request a call now through My Account.

You can also use our employment support service, which provides free expert careers coaching to Citizen customers.

Find out more about our employment support service

Request free debt advice from StepChange

StepChange is an excellent UK charity that provides free debt advice.

Visit StepChange’s website.