Protecting yourself from fraud

We want to help you keep yourself safe from fraud, cyber crimes and other scams, plus what to do if you suspect tenancy fraud. Remember – if something seems too good to be true, it probably is! Always be vigilant and protect your personal information.

Top tips for protecting your details
What should I do if I’ve been scammed?
Scam warnings

Top tips for protecting your details

Keep your details safe and protect yourself from fraud by following these top tips.

Never give anyone your PIN
Be wary of who you give your National Insurance number to
Shred any letters that contain your personal details
Change your passwords regularly and make them as complex as possible
Keep your anti-virus software up-to-date
Be suspicious of anyone calling you claiming to be your bank – it’s always best to hang up and then call your bank on their official number
Hang up the phone on cold callers, as these are often scammers pretending to sell you goods or services

What should I do if I’ve been scammed?

If you suspect you’ve been targeted by fraud, follow these steps right away. Remember to keep any emails, messages, receipts or other evidence related to the fraud as this could help you later down the line.

Immediately report the incident to Action Fraud on their website, or call 0300 123 2040 to log your case.
If you think your financial information is at risk, tell your bank right away as they may be able to stop transactions by freezing your account.
Change any passwords that may have been compromised.
Check your credit report for any unusual activity.