How to tell us you’re moving out
If you’ve decided to move out, you’ll need to let us know ahead of time by filling in our Notice to Terminate Tenancy Agreement.

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If you’ve decided to move out, you’ll need to let us know ahead of time by filling in our Notice to Terminate Tenancy Agreement.
We’re sorry to hear you’re ending your tenancy. To make your move to your new home as smooth as possible, please follow these steps once you’ve decided to leave.
Have a look at your tenancy agreement to find out your notice period – it’s usually 28 days. If you’d like to see your tenancy agreement, you’ll need to contact us and we’ll send you a copy.
Request a copy of your tenancy agreement through My Account
You’ll need to let us know you’re moving out ahead of time. The easiest way to do this is to fill in the Notice to Terminate Tenancy agreement on this page.
We’ll need a signature on the notice, so either upload a digital version of your signature, or print our the document, sign it and post it to us.
Once you’ve let us know you’re leaving and you’ll be terminating your tenancy, we’ll contact you to arrange an Exit Visit, where we’ll come to your home.