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Home | My Account Maintenance

My Account Maintenance

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My Account is getting a little maintenance tune-up! 

 

We’re making some essential updates to keep things running smoothly, so My Account will be unavailable this weekend (Saturday 11 and Sunday 12 October).

 

If you need help while we’re offline, don’t worry! For urgent matters, give us a call on 0300 790 6555.

 

You can also try AskCiti for quick answers to many common queries. Find AskCiti at the yellow icon in the bottom right hand corner of every page.

 

My Account will be back online and ready to go from Monday 13 October. Thanks so much for your patience.

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Get more information on managing your Citizen home, whether you’re a tenant, shared owner or leaseholder.

Managing your home