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Home | You said, we did

You said, we did

We’re dedicated to listening to your feedback and making changes to improve your experience.

Home Customer 2025 (70)

Customer Engagement Scrutiny Review 2026

Listening to our customers is central to improving our services. In 2026, the Customer Scrutiny Panel (CSP) carried out an independent review of how Citizen engages with customers. 

Low Commitment
View Customer Engagement Scrutiny Review 2026
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