Reporting on our performance

We publish annual reports and financial statements every year.

These reports details our performance and the work we are doing to drive our services forward.

We believe transparency around performance is crucial.

Annual reports

Our 2019-2o annual report sets out our performance and what we achieved. It is the first time we have produced one annual report as Citizen, following our amalgamation and rebrand in September 2019.


Read our 2019-20 annual report here.

Read our annual reports by clicking the links below:

Please note: these annual reports reflect our old structure.

Value for Money

Our approach to Value for Money (VfM) is available, and supplements the VfM disclosures contained within the 2018/19 financial statements for WM Housing Group Limited.


Note the above VfM extract represents our old structure.

Our approach to tax

To find out more about our approach to tax, read our tax strategy.

About Us