Accessibility settings
Managing your home
Repairs and maintenance
Reporting a repair Maintenance responsibilities Your repair appointment Dealing with damp and mould Awaabs Law Home improvements Cleaning and gardening services Disrepair claims Safety in your home Pests in gardens
Manage your tenancy
Payments Ways to pay your rent How your rent is set Understanding bills and payments Service charges Tenancy management checks Can I buy my home? Ending a tenancy Complaints and feedback Keeping you in your home
Homeowners
Information for leaseholders Information for shared owners
Help and advice
Money advice
Benefits Council tax Managing debt Budgeting advice
Home advice
Safety in your home Home Insurance Energy advice
Extra support
Managing your account online Antisocial behaviour Helping people into work Safeguarding and domestic abuse Get free digital skills training Fraud awareness Careline services Hate crime Staying safe online
FAQs
FAQs
Winter
Winter Support
Get involved
How our customers shape what we do
How our customers shape what we do Customer groups and forums Together with customers stamp
Find a home
Find a home
Rent a home Rent to buy How to buy a home with us Buy a home through shared ownership How to move to a different property Find a retirement living home Rent a garage or storage Supported housing
About Citizen
What we do
Our social purpose Our regeneration projects Supporting our customers Decarbonising homes
Our organisation
Our board and structure How we're regulated Company news Customer newsletters Our history
Our performance
Tenant satisfaction measures Complaints performance and service improvement report Performance updates Customer annual reports Customer engagement reports
Policy and reports
Our policies Financial reporting Equality, diversity and inclusion (EDI) ESG report
Careers
Careers and opportunities Apprenticeships
Work with us
Investors Become a supplier
Contact us
Home | Company news

Company news

Catch up on what's happening at Citizen, from the latest news and events to service updates and more on our news homepage.

Inspection Results 09 Web

We’ve achieved highest rating for how we’re delivering for our customers

View Article
Thimblemill-web.jpg

“My new house means so much to me, everything is perfect.”

View Article
Woman holding her hands on desk

Loan shark jailed after our customers give evidence as part of prosecution

View Article
More than 300 affordable homes to be built at Eastern Green in Coventry thumbnail

More than 300 affordable homes to be built at Eastern Green in Coventry

Read more
It’s Stop Loan Sharks Week – here’s how we’ve been helping our customers thumbnail

It’s Stop Loan Sharks Week – here’s how we’ve been helping our customers

Read more
It’s New Homes Week! thumbnail

It’s New Homes Week!

Read more
It’s National Apprenticeship Week! thumbnail

It’s National Apprenticeship Week!

Read more
Industrial action update thumbnail

Industrial action update

Read more
If you have concerns about repairs – please get in touch with us thumbnail

If you have concerns about repairs – please get in touch with us

Read more
‘I can’t wait to spend Christmas day with my grandkids’ – our customer looks forward to her first Christmas in her Citizen home thumbnail

‘I can’t wait to spend Christmas day with my grandkids’ – our customer looks forward to her first Christmas in her Citizen home

Read more
‘I am passionate about ensuring customers continue to benefit from our services’ – Sue Brooksbank-Taylor is our new Chair of the Board thumbnail

‘I am passionate about ensuring customers continue to benefit from our services’ – Sue Brooksbank-Taylor is our new Chair of the Board

Read more
How we’re making our new bathrooms greener for the planet and our customers thumbnail

How we’re making our new bathrooms greener for the planet and our customers

Read more
How to protect yourself online thumbnail

How to protect yourself online

Read more
How to move home via mutual exchange thumbnail

How to move home via mutual exchange

Read more
Congratulations to colleagues in our Income Team who won a UK Housing Award thumbnail

Congratulations to colleagues in our Income Team who won a UK Housing Award

Read more
1
2 3 ... 7