Repairs and maintenance
Find out how to request a repair, learn more about your repair appointment and more.
If something in your home has broken, we’re here to help. Get more information now via the links below.
Reporting a repair
Need a repair doing which we’re responsible for? We’re here to help. Learn how to request one, expected timeframes, emergency information, and more.
Who’s responsible for repairs in your home?
As a tenant, learn which parts of your home you’re responsible for maintaining and repairing, and which ones we’ll take care of for you.
Damp, mould or condensation
If you’ve noticed damp, mould or condensation at home, we’re here to support you. Find out some simple things you can do, as well as how to ask for our help.
Your repair appointment
Find out what to expect at your repair appointment, how to prepare ahead of time and what you’ll need to do during our visit.