Customer Assurance Committee Updates

The Customer Assurance Committee helps make sure customer views are considered when we review our services, performance and plans.

On this page, you can find updates from the Committee’s meetings, including what was discussed, what members learned from customer feedback, and where this is helping to shape improvements.

The updates cover areas that matter to customers, such as repairs, complaints, service performance, customer engagement, policies and plans. They also explain how the Committee provides assurance that we are listening to customers, learning from feedback and continuing to improve our services.

We’ll add new meeting updates to this page as they become available.