Keeping you in your home

Facing tenancy challenges? Our Tenancy Sustainment team helps you manage your tenancy, access support services, and stay in your home.

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Home Customer 2025 (74)

We know that life isn’t always straightforward

Sometimes managing a home can feel overwhelming, whether that’s because of money worries, health challenges, or just the day-to-day pressures that build up. You don’t have to face it alone.

Our Tenancy Sustainment team is here to listen and give you the support that feels right for you. Whether it’s big or small, we’ll work together to find a way forward.

Support for everyone

Our Tenancy Sustainment team is here to help all of our customers. Whether you’re a tenant, leaseholder, or shared owner, you can access our support and guidance. We’re dedicated to helping you manage your tenancy, navigate challenges, and connect with the services you need to stay in your home.

Ways we can help

How to reach us

You can contact us directly through email or by calling us on 0300 790 6530. We’re here to listen, help, and connect you with the support you need to maintain your tenancy.

Get in touch

Don’t wait until things feel overwhelming. Contact our Tenancy Sustainment Team today and start getting the support you need.