Can I decorate or do DIY in my home?

We want our customers to feel at home in their properties, so you’re welcome to paint your home, hang up pictures or put up shelves.

However, if you’d like to do more substantial works or carry out bigger changes in your home, please get in touch with us first to ask if it’s okay.

Changes you should ask permission for include:

• significant improvements like upgrading your kitchen or bathroom
• installing a satellite dish
• removing trees, shrubs, bushes, or garden walls
• displaying signs, adverts or flags
• fitting laminate or wooden flooring
• cultivating, fencing off or restricting access to any parts of common areas
• building or placing any building or other structure in common areas
• storing personal items (including washing lines or laundry) on balconies
• planting any tree or shrub which may grow more than two metres high

Check your tenancy agreement with us to find out more information. You can find your tenancy agreement in My Account.

Drop us a line via My Account, and make sure you include:

• plenty of detail about what the work will involve
• how much it will cost
• who will be carrying out the job
  
  

We’ll review what you’ve said and get back to you as soon as possible. We might need to send someone to inspect your home.