Pests in gardens – what you need to know

Pests seen outside, including in private gardens, are not something Citizen manages.

However, we want to help by sharing clear advice on how you can reduce the risk of pests being attracted to your garden or home.

Rats and other pests move through outdoor spaces looking for food, water, and shelter. You may be more likely to see them:

• During cold or wet weather
• Near green spaces or woodland
• Where food is easy to access, such as spilled bird seed, compost heaps, or unsecured bins or pet food

A single sighting is usually just a pest passing through.

Small changes can make a big difference.

Secure food

• Avoid feeding wildlife at ground level
• Clear up spilled bird seed
• Do not leave pet food outside

Manage waste

• Use bins with tight-fitting lids
• Avoid leaving rubbish outside overnight

Keep gardens tidy

• Keep compost and storage areas organised
• Reduce clutter and overgrown shrubs
• Trim back dense vegetation close to the ground

Occasional sightings are normal, but you should take action if you notice:

• Repeated sightings in the same area
• Droppings in consistent places
• Burrows or holes near sheds, walls, or compost
• Chewed containers or garden items

If this happens, you may wish to contact a private pest control company for advice.

• Do not approach or handle it
• Take note of where and when you saw it
• Keep an eye out for further activity

There is no need to panic after one sighting.

Pest control companies can offer advice and treatment on private land, but they:

• Cannot remove pests from surrounding open land or woodland
• Cannot guarantee complete removal from outdoor areas

Prevention and good garden hygiene are the most effective steps.

• Outdoor sightings are usually temporary
• Citizen does not manage pests in gardens
• Securing food and keeping gardens tidy reduces risk
• One sighting does not mean there is an infestation

If pests are affecting your home or shared internal areas, please contact us.