Accessibility settings
Managing your home
Repairs and maintenance
Reporting a repair Maintenance responsibilities Your repair appointment Dealing with damp and mould Home improvements Cleaning and gardening services Disrepair claims Safety in your home
Manage your tenancy
Payments Ways to pay your rent Understanding bills and payments Service charges Tenancy management checks Can I buy my home? Ending a tenancy Complaints and feedback Keeping you in your home
Homeowners
Information for leaseholders Information for shared owners
Help and advice
Money advice
Benefits Council tax Managing debt Budgeting advice
Home advice
Safety in your home Home Insurance Energy advice
Extra support
Managing your account online Antisocial behaviour Helping people into work Safeguarding and domestic abuse Get free digital skills training Fraud awareness Careline services
FAQs
FAQs
Get involved
How our customers shape what we do
How our customers shape what we do Customer groups and forums
Find a home
Find a home
Rent a home Rent to buy How to buy a home with us Buy a home through shared ownership How to move to a different property Find a retirement living home Rent a garage or storage Supported housing
About Citizen
What we do
Our social purpose Our regeneration projects Supporting our customers Decarbonising homes
Our organisation
Our board and structure How we're regulated Our history
Our performance
Tenant satisfaction measures Complaints performance and service improvement report Performance updates Customer annual reports Customer engagement reports
Policy and reports
Our policies Financial reporting Equality, diversity and inclusion (EDI) ESG report
Careers
Careers and opportunities Apprenticeships
Work with us
Investors Become a supplier
Contact us
Home | Newsletter Archive

Newsletter Archive

Browse our newsletter archive to see information sent to our customers about what’s going on at Citizen and their local areas.

hero image

Our newsletters

Our newsletters are friendly updates and reminders sent out regularly to customers. They include information on our services and events, alongside important announcements and helpful advice. If you’re a Citizen customer, you’ll automatically receive our newsletter.

 

If you’re not sure, you can check your My Account to find out more. 

 

Browse our most recent newsletters below.

Policies and reports

Read our policies, download our financial reports and more.

Policies and reports

Managing your home

Get more information on managing your Citizen home, whether you’re a tenant, shared owner or leaseholder.

Managing your home