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Home | About us | Our social purpose

Our social purpose

We’re putting our customers first and supporting communities through regeneration projects, house building schemes and more to ensure everyone has an affordable and comfortable place to call home.

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Home Customer 2025 (74)

Our approach

At Citizen, we offer more than just places to live, we provide homes that are a foundation for life. That’s because we believe being a Citizen means being part of something bigger and belonging to a community where everyone has a voice, respect, and can access support when they need it most.

From our rented homes to our award-winning regeneration projects, we’re passionate about providing homes that support our customers to live well and feel secure.

Chippy Fields Climbing Frame 1

Spirit Quarters, Coventry

Find out more about our major redevelopment project in Spirit Quarters, where we’ve been building and improving modern, affordable homes since 2010.

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Wyken 3D Illustration 2

Wyken, Coventry

We’re demolishing Vincent Wyles House and William Malcolm House, and building 63 new homes in their place. 

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Birds Eye View Of SE Masterplan Area From Meadow House

Spon End, Coventry

Find out how we’re investing we're investing £250m in Spon End and building 750 new homes over the next 10-12 years.

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Help and advice

Practical guidance on repairs, safety, money and benefits, wellbeing, and where to get support when you need it.

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Get involved

Have your say in how we do things, join resident panels and surveys.

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