Involving our customers
We want the work that we do to match up to the expectations of our customers and we involve our customers in the creation and scrutiny of our services.
Our customer engagement team is a crucial part of our organisation. They act as a link between you, our valued customers, and different departments within our company. Their main goal is to make sure that you are involved from the start whenever we’re planning to make changes that could affect the services we provide to you.
On this page you can find out more about how customers play an important role in our work and how you can get involved.
For information on the scrutiny panel and how you can apply, take a look at the customer scrutiny panel tab below.