Alongside national housebuilder, Keepmoat Homes, we have been granted planning permission from Coventry City Council for the delivery of 94 brand new homes as part of the Spirit Quarters regeneration programme in North East Coventry. The multi-million-pound partnership led Spirit Quarters project, will enter its fifth phase following the completion of phases one to four […]

Our intranet, Oneplace, has been shortlisted for an Institute of Internal Communications (IoIC) Award. We have been shortlisted alongside the likes of Just Eat, John Lewis and Transport for London in the Best Intranet category. The shortlisting follows our success in the Internal Communication and Engagement Awards where we beat organisations like Nestle to win […]

Our intranet Oneplace has won Gold in the Best Intranet category at the Internal Communication and Engagement Awards. The prestigious national awards, run by Communicate Magazine, took place last night in central London. We were nominated alongside Nestle in the Best Intranet category and other finalists included Bupa, Heinz and BT. The awards recognise the […]

A new recruitment campaign for our Customer Assurance Committee has started today. The committee launched in early 2021 forms a central part of our approach to make sure our customers are involved in our work and get the opportunity to shape our services. This is an important part of our strategic objective to improve our […]

We’ve been named in Inside Housing’s Top 50 Biggest Builders list for the second year running! The survey ranks housing associations by the total number of completions in 2020/2021. This year we were ranked at number 26 after completing 503 homes. Of these 331 were affordable or social rent homes, 123 were shared ownership and […]

Citizen has made the final of a prestigious national award ceremony which recognises the best customer service organisations in the UK. We have made the final in the Freshworks Best Customer Experience category at the UK Customer Satisfaction Awards, which are run by the Institute of Customer Service. Fellow finalists include Clarks, Samsung and Octopus […]