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Gateway Bbq Web

The communal garden at the Gateway has reopened following a refurbishment

The communal garden at the Gateway has been refurbished and re-opened after two years of restricted access. A BBQ and social event took place to mark the reopening and it was attended by customers and colleagues involved with the refurbishment. We worked with construction company Seddon to refurbish the garden and works included repainting fences, […]

Whg Company Head Shots

Victoria Roden is our new Director of People

Victoria Roden will be joining our Senior Leadership Team (SLT) as Director of People on Tuesday 27 September. Victoria joins us from whg, a Housing Association that provide homes across the Midlands, where she has worked for the last ten years. In her current role as Assistant Director of People Services, Victoria’s primary focus is […]

Oliver Kemp Pic

Oliver Kemp is offered a permanent role at Citizen

We’re delighted to announce that Oliver Kemp has been offered a permanent position as Receptionist in our Facilities Team. Oliver joined us in January on a work placement as part of the Government’s Kickstart Scheme. The Kickstart scheme was introduced last year and provides funding to employers to create jobs for 16 to 24-year-olds on […]

Customer Engagement Team Web

We’re recruiting a new team to focus on customer engagement

A new Customer Engagement Team is being set up as part of our Customer Service Team to make our engagement with customers easier. The team will focus on customer voice, all customer engagement activity and will support teams across the business to engage with customers. We want to listen to our customers, find out what […]


Our full fibre broadband project is expanding

We’re continuing to work on our full fibre broadband project and are working with three companies to roll out full fibre broadband to flats. This will be of great benefit to our customers, enabling them to access high speed broadband connections. This type of broadband is 12 times faster than the UK average and the […]

Fire Stock Web

Update following fire at Hillfields House

A fire started in a flat in Hillfields House in Coventry earlier today, Sunday 24 July. West Midlands Fire Service and our teams were on site quickly to extinguish the fire and support our customers who had been affected. All the residents living in the block are safe and uninjured. The building also performed as […]

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