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When You Look at Me

We are committed to doing everything we can to make sure every colleague and customer has an equal chance to learn, work and live free from discrimination.

When You Look at Me is the product of a collective effort by our colleagues to challenge people to think about what they can do every day to make a difference.

Read the stories of the colleagues who took part here.


Oliver Kemp Pic

Oliver Kemp is offered a permanent role at Citizen

We’re delighted to announce that Oliver Kemp has been offered a permanent position as Receptionist in our Facilities Team. Oliver joined us in January on a work placement as part of the Government’s Kickstart Scheme. The Kickstart scheme was introduced last year and provides funding to employers to create jobs for 16 to 24-year-olds on […]

Customer Engagement Team Web

We’re recruiting a new team to focus on customer engagement

A new Customer Engagement Team is being set up as part of our Customer Service Team to make our engagement with customers easier. The team will focus on customer voice, all customer engagement activity and will support teams across the business to engage with customers. We want to listen to our customers, find out what […]