We support our customers

From training and employment opportunities to tackling social isolation, we are passionate about investing in our communities and run a range of projects to support our customers.

Our Local Stakeholder Boards (LSBs) guide our approach and help us to address the specific challenges our communities face. We have worked closely with our LSBs to develop community plans to shape our activity across the West Midlands.

Our plans will help us to address key challenges people in our communities face including:

  • Schemes to reduce loneliness, social isolation and fuel poverty
  • Projects to deal with issues like fly-tipping and anti-social behaviour
  • Support to help people into jobs and training opportunitiesĀ 
  • Projects which offer people financial support

Want to know more about the support available in your area? Contact us and we’ll be happy to help.

Helping people into work

We are proud to be involved in a number of schemes to help people in our communities into work.

This includes being part of the Fusion Group, a collaboration of housing associations and community service providers funded by the European Social Fund and Big Lottery Fund to help people across Worcestershire into work.

We have two Fusion job coaches who work with people on a one-to-one basis – providing them with a package of support which is specific to their needs and helping them with everything from CV writing to job applications and interview techniques.

Bbo Banner

It also includes ConnectMe, a programme which is run in Coventry.

The programme helps residents access employment, education and training and is part funded by the European Social Fund Programme 2014-2020.

Find out more about the ConnectMe scheme here.

Our social purpose