If you’re struggling with benefits, we can help.
If for any reason you are struggling to access benefits or having trouble paying your rent contact us straight away.
Our money advisers can give you advice to help to get you back on track and even help you with benefit applications.
Here are some steps you can take to make sure you are getting all the benefits you are entitled to, and that you’re prepared for changes to benefits and you avoid getting into debt.
Do a benefits check – make sure you’re getting what you’re entitled to. It’s free and easy.
Benefits calculator
Use this calculator to check the affordability of your new property.
Affordability calculator for new customers
Focus on monthly budgeting – this is what universal credit is built around so organising your budget by month is really important.
Money helper service
Get a bank account – you have to have a bank account to receive universal credit and it’s a really important way of receiving wages and paying your bills. For advice on bank accounts, including how to set one up, visit the Money Helpers Service’s dedicated page
Get online – having access to the internet is important as being online makes managing your finances and applying for benefits much easier.
Ask to speak to our dedicated Digital Inclusion Officer by calling 03007906530 or email us on moneyadvice@citizenhousing.org.uk.
Get support
We’re here to help. We can help you with applications, debt advice and much more. If you are worried about paying your rent or any other aspect of your finances just get in touch.