Compliance Manager - Mechanical & Electrical

Exciting Career Opportunity at Citizen!

At Citizen, we're committed to providing safe, quality homes where our customers can thrive. We're looking for an experienced Compliance Manager (Mechanical & Electrical) to lead the delivery of our M&E compliance strategy, ensuring our homes remain safe, compliant and fit for the future.

Position: Compliance Manager - Mechanical & Electrical

Salary: £65038

Location: 4040 Lakeside, Birmingham

Hours: 37 hours, Monday to Friday

Key Responsibilities:

• Lead the delivery of Citizen's M&E compliance programme, ensuring all statutory and regulatory requirements are met.
• Develop and implement compliance strategies, policies and management plans in line with legislation and best practice.
• Lead, coach and develop a team of technical specialists.
• Oversee the repair, servicing, maintenance and replacement of M&E systems across approximately 24,000 homes.
• Manage compliance budgets, investment programmes and high-value contractor performance.
• Drive improvements to compliance systems and asset data, working closely with key stakeholders.
• Monitor compliance performance, manage risk and produce reports for senior leadership.
• Build strong relationships with internal teams, contractors and regulators to deliver high-quality, customer-focused services.
• Maintain accurate compliance records and contribute to the ongoing development of Citizen's compliance strategy.

Qualifications and experience:

We're looking for an experienced compliance professional with a strong background in mechanical and electrical compliance within housing, property or asset management.

You'll have:

• A recognised qualification in either Gas (current Gas Safe registration) or Electrical Installation/Management.
• Knowledge of Legionella (HSG274), lift management and renewable technologies.
• A sound understanding of building infrastructure, including single and three-phase electrical systems.
• Experience managing high-value contracts, budgets and contractor performance.
• Strong report writing and presentation skills for senior stakeholders.
• Proven leadership experience, with the ability to develop high-performing teams.
• Excellent stakeholder management skills and a proactive, organised approach to delivering safe, compliant services.

Manager’s Quote:

A day can be fast paced dealing with building emergencies but also very maticulous in planning and programming servicing work and installs. The assurance we give to Directors & Board is underpinned by stringent compliance data collection, storage and reporting. The most enjoyable aspect though is working within the team, the culture of collaboration and support for each other is outstanding.

What We Offer:

• Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.

Benefits:

• Annual Leave: Annual leave starts at 26 days per year plus bank holidays
• Enhanced family leave (maternity, paternity and adoption)
• Organisational sick pay
• Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match
• Health and Wellness: Comprehensive health insurance and wellness programs.
• Work-Life Balance: Flexible working hours and generous leave policies.
• Employee Development: Access to training programs and career development resources.

Find out more here: Citizen | Benefits

Company Culture: 

We will be an employer of choice and invest in our people

Our team is passionate about making a positive impact and driving innovation in Building Safety.

We will work together as one team and embrace our Citizen values.

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Further information on our selection process and Equality and Diversity commitment can be found at www.citizenhousing.org.uk

This post is subject to a Basic DBS check (Disclosure and Barring Service).

Closing date: 24th August 2026

Interview date: 8th/ 9th August 2026

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time.  We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.