Estates Maintenance Manager

We are looking for an experienced and driven Senior Estates Manager to lead the delivery and continuous improvement of our external estate services across a diverse social housing portfolio.

This is a strategic leadership role responsible for overseeing grounds maintenance, external cleaning, bulk waste removal, void clearances, and final void cleans. You will ensure high standards of safety, quality, and customer satisfaction while driving efficiency and value for money.

We’re looking for a confident leader with a strong track record in estates or facilities management within a social housing or similar environment.

Position: Estates Maintenance Manager

Salary: £56,385

Location: Torrington Avenue, Coventry, CV4 9AJ

Hours: 37 hours a week, Mon to Thurs 8am to 4pm & Fri 8am to 3.30pm

Key Responsibilities:

• Lead and manage all external estate services across the portfolio, setting strategic direction across Coventry, Birmingham, Worcester & Hereford
• Develop and implement policies, standards, and procedures for grounds maintenance, cleaning, waste management, and void works
• Drive Health & Safety compliance, including risk assessments, method statements, and environmental standards
• Manage budgets and performance, ensuring cost efficiency while maintaining high service quality
• Monitor service delivery, respond to incidents, and implement corrective actions to improve outcomes
• Build stakeholder relationships, lead improvement initiatives, and produce regular performance and strategic reports

Qualifications and experience:

• A CIH Level 4 qualification (or willingness to work towards it)
• IOSH/NEBOSH or equivalent Health & Safety qualification
• Significant senior management experience leading large, multi-disciplinary teams
• Strong leadership and motivational skills with a collaborative approach
• Experience managing multiple priorities in a fast-paced environment
• Excellent organisational skills and the ability to adapt to changing workloads
• Strong reporting and analytical skills, with experience presenting at senior level
• A customer-focused mindset with a commitment to quality and continuous improvement
• Full UK driving licence

Manager’s Quote:

An exciting opportunity to step into a newly created role within our Estates Team, joining a dedicated group committed to delivering the highest standards. We are seeking a dynamic, forward-thinking senior manager who is passionate about making a real difference for our customers.

This role offers the chance to take on a key leadership position, shaping high-quality, safe, and sustainable estate services that have a direct impact on our communities. You will have the autonomy to drive innovation, enhance service delivery, and lead meaningful, lasting improvements.

What We Offer:

• Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.

Benefits:

• Annual Leave: Annual leave starts at 26 days per year plus bank holidays
• Annual leave purchase scheme – option to buy up to an additional 5 days per year
• Enhanced family leave (maternity, paternity and adoption)
• Organisational sick pay
• Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match
• Health and Wellness: Comprehensive health insurance and wellness programs.
• Employee Development: Access to training programs and career development resources.

Find out more here: Citizen | Benefits

Company Culture: 

We will be an employer of choice and invest in our people

To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. Our team is passionate about making a positive impact and driving innovation in Estates Services.

We will work together as one team and embrace our Citizen values.

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This post is subject to a Basic DBS check (Disclosure and Barring Service).

Closing date: 12th May 2026

Interview date: 21st May 2026

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time.  We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.