Search Results

If you’re struggling to pay your rent, let us know as soon as possible. We're here to help.

Find out what your service charge covers, how much it costs and how we work out your fees.

Paying your rent is easy with My Account, direct debit or over the phone. Find out more now.

Wondering what your rent bill means? Read our step-by-step breakdown of your Statement of Account, which sums up how much rent you’ve paid, what you still owe and more.

Find out more about your tenancy with us, including the services we provide, our policy on managing your estate and how we look after your communal areas.

If you’ve decided to move out, you’ll need to let us know ahead of time by filling in our Notice to Terminate Tenancy Agreement.

We visit our tenants once a year to make sure our information is up to date. These tenancy management checks are also a chance for us to catch up with you, hear how things are going, and see if there’s anything we can do to better meet your needs.

Facing tenancy challenges? Our Tenancy Sustainment team helps you manage your tenancy, access support services, and stay in your home.

If you’ve noticed damp, mould or condensation at home, we’re here to support you. Find out some simple things you can do, as well as how to ask for our help.

We want to help you keep yourself safe from fraud, cyber crimes and other scams, plus what to do if you suspect tenancy fraud. Remember – if something seems too good to be true, it probably is! Always be vigilant and protect your personal information.