Accessibility settings
Managing your home
Repairs and maintenance
Reporting a repair Your repair appointment Dealing with damp and mould Awaabs Law Home improvements Cleaning and gardening services Disrepair claims Safety in your home Pests in gardens
Manage your tenancy
Payments Ways to pay your rent How your rent is set Understanding bills and payments Service charges Tenancy management checks Can I buy my home? Ending a tenancy Complaints and feedback Keeping you in your home
Homeowners
Information for leaseholders Information for shared owners
Help and advice
Money advice
Benefits Council tax Managing debt Budgeting advice
Home advice
Safety in your home Home Insurance Energy advice
Extra support
Managing your account online Antisocial behaviour Helping people into work Safeguarding and domestic abuse Digital skills made simple Fraud awareness Careline services Hate crime Staying safe online
FAQs
FAQs
Get involved
How our customers shape what we do
How our customers shape what we do Customer groups and forums Together with customers stamp
Citizen Local fund
Find a home
Find a home
Rent a home Rent to buy How to buy a home with us Buy a home through shared ownership How to move to a different property Find a retirement living home Rent a garage or storage Supported housing
About Citizen
What we do
Our social purpose Our regeneration projects Supporting our customers Decarbonising homes Citizen commitments
Our organisation
Our board and structure How we're regulated Company news Customer newsletters Our history
Our performance
Tenant satisfaction measures Complaints performance and service improvement report Performance updates Customer annual reports Customer engagement reports
Policy and reports
Our policies Financial reporting Equality, diversity and inclusion (EDI) ESG report Business strategies
Careers
Careers and opportunities Apprenticeships
Work with us
Investors Become a supplier
Contact us
Home | Company news

Company news

Catch up on what's happening at Citizen, from the latest news and events to service updates and more on our news homepage.

We’ve achieved highest rating for how we’re delivering for our customers thumbnail

Working together

We’ve achieved highest rating for how we’re delivering for our customers

Read more
Meet the Board: Claire Williams – supporting the team and seeing our projects come to life thumbnail

Working together

Meet the Board: Claire Williams – supporting the team and seeing our projects come to life

Read more
Ombudsman case prompts changes to improve our service thumbnail

Working together

Ombudsman case prompts changes to improve our service

Read more
Customers and colleagues volunteer for latest Tidy Friday thumbnail

Working together, Customer stories

Customers and colleagues volunteer for latest Tidy Friday

Read more
Leaf it to us – meet the team who look after our trees thumbnail

Working together

Leaf it to us – meet the team who look after our trees

Read more
Meet the Board: David Blower – having an impact on our communities thumbnail

Working together

Meet the Board: David Blower – having an impact on our communities

Read more
ASB Awareness Week: what we’ve been doing to improve our anti-social behaviour service and our future plans thumbnail

Working together, Customer stories

ASB Awareness Week: what we’ve been doing to improve our anti-social behaviour service and our future plans

Read more
ASB Awareness Week: understanding our customers’ experience of ASB thumbnail

Working together

ASB Awareness Week: understanding our customers’ experience of ASB

Read more
Brand new kitchen donated to customers living in retirement living scheme thumbnail

Working together

Brand new kitchen donated to customers living in retirement living scheme

Read more
Meet the Board: Joan Allen – bringing lived experience to the table thumbnail

Working together

Meet the Board: Joan Allen – bringing lived experience to the table

Read more
It’s Stop Loan Sharks Week – here’s how we’ve been helping our customers thumbnail

Working together, Safer neighbourhoods

It’s Stop Loan Sharks Week – here’s how we’ve been helping our customers

Read more
Congratulations to our Development Team colleagues who won a Constructing Excellence Midlands award thumbnail

Working together, New homes and regeneration

Congratulations to our Development Team colleagues who won a Constructing Excellence Midlands award

Read more
1
2
3