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Home | Company news

Company news

Catch up on what's happening at Citizen, from the latest news and events to service updates and more on our news homepage.

Inspection Results 09 Web

Working together

We’ve achieved highest rating for how we’re delivering for our customers

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Thimblemill-web.jpg

“My new house means so much to me, everything is perfect.”

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Woman holding her hands on desk

Safer neighbourhoods, Customer stories

Loan shark jailed after our customers give evidence as part of prosecution

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Tackling hate-related behaviour through early action thumbnail

Safer neighbourhoods

Tackling hate-related behaviour through early action

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Supporting a customer to a safer future thumbnail

Safer neighbourhoods, Customer stories

Supporting a customer to a safer future

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Will Walker appointed as Director of Building Safety thumbnail

Working together

Will Walker appointed as Director of Building Safety

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‘My electricity bill has gone down already’ – thousands of customers benefit from energy efficiency works as programme concludes thumbnail

Greener homes, Customer stories

‘My electricity bill has gone down already’ – thousands of customers benefit from energy efficiency works as programme concludes

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Customer Annual Reports 2025/26 thumbnail

Working together

Customer Annual Reports 2025/26

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Safer Neighbourhoods Team secures possession following serious criminal case thumbnail

Safer neighbourhoods

Safer Neighbourhoods Team secures possession following serious criminal case

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We upgrade 5,000 kitchens thanks to partnership working across the West Midlands thumbnail

Working together, Greener homes

We upgrade 5,000 kitchens thanks to partnership working across the West Midlands

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Demolition of blocks at Ferrers Close in Coventry underway thumbnail

New homes and regeneration, Greener homes

Demolition of blocks at Ferrers Close in Coventry underway

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Working with partners to tackle ASB and cuckooing in Coventry thumbnail

Safer neighbourhoods

Working with partners to tackle ASB and cuckooing in Coventry

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‘Shared ownership is one of the best decisions I’ve made’ – our customer shares her experience thumbnail

Customer stories

‘Shared ownership is one of the best decisions I’ve made’ – our customer shares her experience

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‘Moving here was the best thing I ever did’ – how one customer found a community at Swift Court thumbnail

Customer stories

‘Moving here was the best thing I ever did’ – how one customer found a community at Swift Court

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Potters Close transformed with new parking and safer community space thumbnail

Safer neighbourhoods

Potters Close transformed with new parking and safer community space

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